Why would I want to activate a terminal?
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If you have a terminal where you can pull product but no supplier officially quotes you a price there, you can use the Activate Terminal screen to permanently add the terminal. If you also create a custom location to go with the terminal, you can see products and prices for the activated terminal through Price

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Why would I enter a gas or diesel minimum?
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You can specify a minimum number of gallons of gasoline, diesel, or both. The minimum will be used to calculate freight costs when the actual amount loaded is less than the specified minimum. For example, if the minimum is set to 5,000 gallons for gas, but you order only 4,500 gallons, the system will use

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Why should I customize Fuel Buyer?
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The ability to customize ensures that you get the most out of your DTN Fuel Buyer experience. Many of the customizable features are directly reflected on the Price Analysis and Best Rack screens. This helps you analyze the many unique pricing parameters that impact your buying environment. You can set up price rules and adjustments

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Why is my “Unprocessed Prices” option disabled on my Price Exports screen?
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This is standard operations for Fuel Buyer accounts with Price Automation files that go to FTP. This ensures that none of your prices are flagged as already being processed.

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Why does it sometimes looks like prices are going down but the next day my supplier’s price are up?
Reading Time: 2 minutes

Many factors affect the spot market price, including local supply issues that occur when a terminal is temporarily or permanently shut down.  The forward roll in either the pipeline cycle or the future contract used to index the spot value can also cause the spot ticker to seem an unreliable predictor. Whether it’s a local supply

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Who can create a Custom Price List?
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All users on a Fuel Buyer account can create a custom price list.

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Which version of Best Rack do I have?
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There are two different version of Best Rack: Advanced and Standard. Fuel Buyer Pro users have Advanced Best Rack, and Fuel Buyer Standard users have Standard Best Rack. You can easily tell if you have Advanced Best Rack by going to the Best Rack screen to see if you are able to toggle between advanced and standard searches:

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Which screens allow EA settings?
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The screens that the EA can customize are as follows: Price Adjustments Price Changes Custom Prices Custom Product Groups Custom Locations Inactive Price Rules Best Rack Reports Blocked Suppliers Price Formulas Blended Prices Freight Management Set Outages Price Changes

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What’s the difference between the Get Prices and the Get All Prices buttons?
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Get Prices displays only those prices that were effective after the date specified in the Effective After field. Get All Prices displays all your custom prices.

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What’s the difference between destinations and delivery areas? (EFM users only)
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A destination is a specific address where an order is to be delivered. A delivery area is a group of destinations that are served by the same carrier dispatch office or internal drivers. Both destinations and delivery areas are user-defined and do not have to be tied to a specific terminal location or terminal location

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