FAQ

Current Messages Lists messages received in your DTN DataConnect mailbox for the current day. NOTE: For portal subscribers, documents designated as portal-only cannot be viewed, downloaded or printed using DataConnect.  If you do not see any messages, make sure you do not have any advanced filters applied. To do that, click the Set Filter link

Add a Price Change Location: Fuel Buying  >  Dashboard    OR    Fuel Buying  >  Price Analysis  >  Price Analysis If you get a special day deal from one of your suppliers, you can change the price by clicking on the price listing within Market Analysis or Price Analysis. You can then enter a new price or adjust the price up or down by a specified

Historical data is available through DTN QuotesOnline®, which is a Fuel Buyer add-on service. DTN QuotesOnline customers can chart DTN Spot product prices and export historical data to Excel. To add DTN QuotesOnline to your service, call 866-460-1030. The following table lists the DTN spot product symbols used in DTN QuotesOnline: NOTE: For an averaged-based

Range Outage Prices: Bogus Value Prices: The price displays as seen on suppliers prices sheet (ex. 9.9999). The price displays in Fuel Buyer as seen on suppliers price sheet (ex. 4.0000) The price has a line drawn through it (ex. 9.9999) The price has a line drawn through it (ex. 4.0000) The price detail provides Outage: Y –

Range Outage Prices: Bogus Value Prices: The supplier doesn’t display in the Rack reports. The Bogus Value defines the last confirmed price but it is marked with an X. The move date provides the date when that price went into effect. Move amount displays as —-

Refresh Price Analysis Prices Location:  Fuel Buying  >  Price Analysis  >  Price Analysis When the Price Alerts button at the top of the screen is red and blinking you have recently received new prices. Here’s how to get those new prices:  Click the Refresh button on the Price Analysis screen to ensure you are viewing your latest prices. Once you click Refresh, your Price Analysis is up-to-date

Run a Best Rack Analysis report Location:  Fuel Buying  >  Best Rack  >  Best Rack   For the Best Rack report: If you want your report to calculate freight, you must first create Freight Management settings. If you select a product or product combination that you are not authorized to purchase, or which are not available at the selected location, no

  MODULE AVAILABILITY ♦  Pro ♦  Standard Price View Exports Market Analysis is a quick overview of what’s happening in your marketplace. This tool provides a consolidated market location view that gives you a quick look on products and prices at the locations where you do business. Because market analysis updates automatically and continuously throughout the day, you

  MODULE AVAILABILITY ♦  Pro* ♦  Standard* Price View Exports *This feature is an optional add-on for Pro and Standard users. The Enterprise Administrator (EA) role is a super user with the ability to customize DTN Fuel Buyer on a company-wide basis. Any customizations that are defined by the EA apply to all DTN Fuel Buyer users on the

Dashboard MODULE AVAILABILITY ♦  Pro ♦  Standard Price View Exports   The Fuel Buyer Dashboard is the first screen that appears when you login into your account. This quick, market analysis platform is really four tools in one: Price Alerts – Keeps you up to date on price message alerts from your suppliers who send prices through us.